Returns & Exchanges
At Prashant Corner, we strive to deliver the highest quality sweets and snacks; however, due to the perishable nature of our food products, we only accept returns for items that are damaged or incorrect upon arrival. Please inspect your order immediately upon receipt to ensure complete satisfaction.
Return Process
- 1.Report Issue
Contact our customer support team within 24 hours of delivery by providing your order number and clear photographs of the damaged or incorrect items.
- 2.Verification Process
Our quality assurance team will review your claim and the provided evidence to determine if the product meets our criteria for a return or replacement.
- 3.Approval & Instructions
Once approved, we will provide instructions for the disposal of the perishable item or arrange for a pickup if the product is non-perishable and unopened.
- 4.Refund or Replacement
After verification, we will either dispatch a fresh replacement at no extra cost or initiate a refund to your original payment method within 7-10 business days.